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Policy Benefits

 
 
 

How do I reinstate a lapsed policy?

-Fill-out a REINSTATEMENT QUESTIONNAIRE form for a policy that lapsed within 90 days from its last premium due date or an APPLICATION FOR REINSTATEMENT and HEALTH DECLARATION form for a policy that lapsed beyond 90 days but not more than 3 years from the last premium due date
-Pay the PREMIUM ARREARS and OVERDUE INTERESTS

When can I avail of a policy loan and what are the requirements?

-Loanable amount is available @ the start of the 4th policy year for PARTICIPATING PLAN or @ the start of the 3rd policy year for NON-PARTICIPATING PLAN
-Submit a duly completed and notarized APPLICATION for POLICY LOAN form
-Present an Acceptable Identification Card, i.e. PRC ID, Company ID, Passport, SSS ID, etc...
-Loan check is released within the day or the following day

How much is the minimum coverage to avail of the free annual medical check-up with breakfast?

- 1 Million if your policy is classified as a Permanent plan or 5 million if your policy is a Term Plan

What are the requirements if I wish to avail of my free annual medical check-up thru home service?

- you must have a minimum sum insured of 4million for permanent plans or 10million for a Term plan
- you can schedule it here or Call Customer Service Department @893-3024 to schedule the check-up

What is the consequence if I fail to elect a NON-FORFEITURE option in my application for insurance?

- As approved by the Insurance Commission, the company will apply the following options:REDUCE PAID-UP (RPU) for policies issued prior to December 31, 1998 EXTENDED TERM INSURANCE (ETI) for policies issued after January 1, 1999

What are the basic steps in filing a death claim?

-Inform the Customer Service Department of the death of the Life Insured
-Accomplish the following forms available @ First Life's Head Office
CERTIFICATE OF CLAIMANT/BENEFICIARY form
CERTIFICATE OF ATTENDING PHYSICIAN form
DEED OF SETTLEMENT-DEATH CLAIM form
-Then, submit the above documents together with:
1. Certified true-copy of Death Certificate
2. Original copy of Policy Contract or Affidavit of Lost Policy form
3. Birth Certificate of the Deceased Insured
4. Birth Certificate of the Claimant/s /Beneficiary/ies
5. Marriage Contract, if applicable
6. Police Investigation Report, if any
7. Obituary or newspaper clippings, if any