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Frequently Asked Questions

 
 
 

When is my Premium notice mailed? Reminder notice?

-PREMIUM NOTICE is mailed 2 weeks before your premium due date
-REMINDER NOTICE follows two weeks after your premium due date
-ANNIVERSARY NOTICE is sent out on the policy's due date

How many days the allowable grace period for my premium payment?

-Your GRACE PERIOD is 31-days from the premium due date

I want to change my mode of payment, what are the requirements?

-Fill-out a REQUEST for AMENDMENT form available on line or, submit a LETTER of REQUEST
-pay the new PREMIUM

 
 
 

Can a minor be named as a beneficiary in a life insurance policy?

- Yes. A minor can be designated as a beneficiary in a life insurance policy, except if the case falls within the prohibition proscribed by Article 2012, in relation to Article 739 of the Civil Code.

Article 739, provides the following donations as void:

1) those made between persons who were guilty of adultery or concubinage at the time of donation;
2) those made between persons found guilty of the same criminal offense, in consideration thereof…

What is the effect if a minor is designated as an irrevocable beneficiary in a life insurance policy?

- When a beneficiary is designated irrevocably, the insured or policyowner of the policy cannot
1) assign the policy
2) take the cash surrender value of the policy
3) allow his creditors to attach or execute on the policy
4) add or delete a beneficiary
5) change the irrevocable designation to revocable without the consent of the irrevocable beneficiary

The minor irrevocable beneficiary/ies should be represented. Other than his parents, the ordinary rules on guardianship under the Rules of Court shall apply. The representative must secure the required guardianship documents which include Letters of Guardianship, Oath of Office and Court Decision.

   
   
 
Who do I call if I need further explanations on my policy?

-Your agent on Record
-Customer Service Department @ 893-30-24 locals 721,722, 724 or 725
-E-mail us at customerservice@firstlife.com.ph