To delight our customers is our priority. By staying close to them, we anticipate and adapt to their changing needs, thus, providing genuine care for and enhancing long-term relationships with them.

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Premium Payment Facilities

First Life has made it more convenient for its customers the payment of their premiums through its off-site payment centers. Customers can now go to the nearest branch of the following banks to make their payments and avoid missing the due dates.

Premiums are now accepted at ALL BRANCHES of the following banks:

For Peso Policies:

Please deposit in account number:

   
METROBANK CA: 7173 - 50300 - 4
ASIA TRUST CA: 1614 - 15107 - 9
BANK OF COMMERCE CA: 043 - 00 - 000102 - 4
EAST WEST BANK CA: 09 - 02 - 00405 - 1
MAYBANK CA: 0005 - 9500215 - 7

For Dollar Policies:

Please deposit in account number:

   
ASIA TRUST CA: 2014 - 01607 - 7
BANK OF COMMERCE CA: 043 - 21 - 000005 - 5
EAST WEST BANK CA: 48 - 70 - 00042 - 7
MAYBANK CA: 01 - 759 - 00- 0145 - 8
   

Customers can also make their payments through ALL BRANCHES OF LBC EXPRESS INC. (except Shoe Mart Malls - based outlets).

Directory of Offices

First Life
offices, will continue to accept payments in addition to the above payment centers. Our branch offices are located at:

 


Corporate Headquarters:

First Life Center 174 Salcedo Street, Legaspi Village,
Makati City, 1229 Philippines
Trunkline No. (632) 893-3024 Fax No. (632) 816-4707
Web: www.firstlife.com.ph

Branch Offices:

First Life Pasig
2001-B Philippine Stock Exchange Center East Tower Exchange Road,
Ortigas Center, Pasig City 1605 Philippines
Trunkline No. (632) 893-2024 Locals: 651 to 659 Fax No. (632) 633-3590


First Life Manila
11th Floor AIC Center, Escolta, Manila, 1006 Philippines
Trunkline. No. (632) 893-3024 Locals: 631 to 632 Directline No.
(632) 243-7407 Fax No. (632) 241-3986


First Life Pampanga
Ground Floor, Annex 2 and 3 Plaza Garcia, Dolores, San Fernando City, Pampanga, C-2000 Philippines
Trunkline No. (632) 893-3024 Local: 661 Direct Line No. (6345) 963-1009
Telefax No. (6345) 961-2057


First Life Bacolod
Ground Flr., E.L. Building, Lacson cor. First Streets Bacolod City, 6100 Philippines
Trunkline No. (632) 893-3024 Local 671 Telefax No. (6334) 433-0428


First Life Cebu
Maryville Condominiums, C.S. Rosal Street cor Gorordo Avenue,
Lahug, Cebu City, 6000 Philippines
Trunkline. No. (632) 893-3024 Local 641 Tel. No. (6332) 232-9894 Fax No. (6332) 232-9892


First Life Lipa
Cuenca Arcade, P.Torres Street, Lipa city, Batangas, 4217, Philippines
Tel No. (043) 757-1964


First Life General Santos (Satellite Office)
Prudential Guarantee Assurance Coyiuto House II,
Magsaysay Avenue, General Santos City, 9500, Philippines
Tel No. (083) 552-5285 / 552-5288

TO PROVIDE YOU, OUR CUSTOMERS, WITH ADDED CONVENIENCE IN PAYING YOUR PREMIUMS, our Customer Service Center can be of assistance to you if you wish to arrange for a pick-up of your premium payment. Simply contact us through (02) 893-3024 or your Life Underwriter or email customerservice@firstlife.com.ph or 0917-558-7903 by typing PSD <YOURMESSAGE> <YOURNAME> <POLICYNUMBER> and we will make the necessary arrangements for you.

THINGS TO REMEMBER WHEN PAYING YOUR PREMIUMS IN PAYMENT CENTERS:

  • Always bring your premium notice for the policy which the payment is being made.
  • For faster processing of your payment, please use the Premium Payment Slip (not the Deposit Slip) available at the bank branch/LBC outlet. Kindly inform the Teller that you are making a payment in favor of First Life. Please keep the validated premium payment slip which will serve as your proof of payment.
  • Premiums paid within the 31-day grace period of the policy will be accepted.

If you have any inquiry, please advise our Customer Service Center through (632) 893-3024 local 722 to 725 (c/o Bing Bonifacio or Mary Grace Yap or Valerie Meily) or email address customerservice@firstlife.com.ph or text message to 0917-5587903 by typing PSD <YOURMESSAGE> <YOURNAME> <POLICYNUMBER> or your Life Underwriter. ALL FIRST LIFE BRANCHES (locations are listed at the back of the premium notice and posted in our website) will continue to accept your payments.